For players aged 21+

ae77's commitment to responsible gaming

ae77 believes that online gaming is an enjoyable form of entertainment — as long as it stays within control. Your safety and wellbeing are our highest priority.

Our approach

Keeping gaming from becoming a problem

At ae77, we always want our players to live happy and healthy lives. Online gaming is essentially a form of entertainment — much like watching a film or enjoying a cricket match. But when an addiction to gaming develops, it can have a negative impact on family, career, and financial wellbeing.

That is why ae77 has invested deeply in creating a safe gaming environment. Our platform offers deposit limits, time-out options, and self-exclusion — all of which give you complete control over your gaming experience. We believe that an informed and disciplined player is the true winner.

On this page you will find out how to use ae77's tools to build healthy gaming habits and get support whenever you need it.

Safety tools

ae77's safety features for you

These tools on our platform are completely free and available to use at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Not a single taka beyond your budget can be deposited. Reducing a limit takes effect immediately, though increasing it requires a waiting period.

Time-Out Break

If you feel you need a break, temporarily close your account for anywhere between 24 hours and 30 days. During this time, no gaming or deposits are possible — it is the ideal way to refresh your mind.

Self-Exclusion

If you feel gaming is getting out of control, opt for long-term self-exclusion. You can take a complete break from ae77 for a set period, and we will action your request with respect.

Session Tracking

You can view the duration and spending details of your gaming sessions at every login. This information is highly useful for maintaining transparency and awareness — because staying informed about your own play patterns is the first step.

Support Team

ae77's 24/7 live chat and email support team is always by your side. Contact us in Bengali or English for any concern or question related to gaming.

Age Verification

ae77 only allows individuals aged 21 and above to open an account. Age is verified at registration, and identity documents may be requested in any case of suspicion.

21+

This platform is for adults only

Only individuals aged 21 and above may open an account and play at ae77. Creating or using an account on behalf of an underage person is strictly prohibited. If you believe someone in your household is violating this rule, please notify our support team.

Know yourself

Signs of a gaming problem

Ask yourself the questions below. If more than one answer is "yes", consider seeking help.

  • Are you spending more money on gaming than your set budget?
  • Do you tend to hide your gaming from family or friends?
  • Do you keep returning to the game to try to recover losses?
  • Is gaming causing problems with your work, studies, or relationships?
  • Do you want to stop playing but find you cannot control yourself?
  • Are you taking on debt or dipping into savings to cover gaming costs?

Asking for help is a sign of strength

If any of the signs above apply to you, please contact ae77's support team. Our team will assist you with complete confidentiality. Email us at: [email protected] — or come directly to live chat.

How to use them

How to activate the safety tools

01

Log in to your ae77 account

Access the ae77 login page using your registered mobile number and password.

02

Go to Profile Settings

Click your profile icon at the top of the dashboard and look for the "Responsible Gaming" option.

03

Select the tool you need

Deposit limit, time-out, or self-exclusion — choose the right option based on your needs.

04

Set the amount or time period

For a deposit limit, enter the specific amount and the duration. For a time-out, select the number of days for your preferred break.

05

Confirm

Click the confirm button and the setting will take effect immediately. If you run into any issues, the support team will help.

Healthy habits

The golden rules of responsible gaming

Play for entertainment

Do not treat gaming as a source of income. It is entertainment — you can win and you can lose. Only play with money set aside purely for entertainment.

Set a time limit

Set a specific daily time limit for gaming and stick to it. Family, friends, and work come before gaming.

Take a break when you lose

If you have been playing for a long stretch or losing repeatedly, take a break. Gaming decisions made when tired or under mental stress are often poor ones.

Let someone close to you know

Let a family member or trusted friend know about your gaming habits. They can help you maintain a healthy balance.

Common Questions

Questions and answers on responsible gaming

After logging in to ae77, go to Profile Settings and select the "Responsible Gaming" section to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you need help, let us know via live chat.

Self-exclusion is a voluntary arrangement to keep your account closed. During this period, you cannot access ae77, make deposits, or play any games. You can choose a duration that suits your needs. For more details, write to [email protected] or contact us via live chat.

A time-out is a short-term break — typically from 24 hours up to 30 days. Self-exclusion is longer-term, for when you feel it is becoming difficult to control your gaming. In both cases, ae77's support team will guide you through the process.

No. ae77 is only for individuals aged 21 and above. Age is verified at the time of registration. If an account belonging to an underage person is found, it is closed immediately. Please let us know if you believe someone in your household is violating this rule.

Contact ae77's 24/7 live chat or email us at [email protected]. Our support team provides assistance in both Bengali and English. Your identity and information will be kept completely confidential.

Once the set period has ended, you can request to reactivate your account. ae77 will make sure you are making this decision consciously. It is advisable to give yourself enough time before rushing back.

Play with enjoyment,
play with responsibility

Every player's safety is our priority at ae77. Enjoy gaming mindfully, and our support team is by your side whenever you need us.

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